The Estée Lauder Companies and Microsoft Copilot Studio transform intelligence | Microsoft Customer Stories
Finding insights across silos can slow innovation. This customer story shows how The Estée Lauder Companies uses Microsoft Copilot Studio to build an agent that consolidates data and delivers intelligence in real time. Teams now access actionable insights instantly, enabling faster and more informed decisions. Read the story to see how Copilot Studio helps organizations reimagine intelligence and contact Jonathan's Technology Solutions to explore how you can bring similar capabilities to your customers.
ConsumerIQ is an AI agent developed by The Estée Lauder Companies in collaboration with Microsoft Copilot Studio. It utilizes the Azure OpenAI Service to analyze various documents, identify trends, and provide strategic recommendations. By centralizing information, ConsumerIQ allows product developers and marketers to access insights quickly, reducing the time needed to gather data from weeks to just minutes.
How does ConsumerIQ improve efficiency?
ConsumerIQ significantly improves efficiency by eliminating duplicate efforts and automating tedious data-gathering tasks. This allows teams to focus on strategic initiatives rather than spending hours sifting through documents. As a result, employees can make data-backed decisions more rapidly, which is crucial in the fast-paced beauty industry.
What are the future plans for ConsumerIQ?
The Estée Lauder Companies plans to expand ConsumerIQ's capabilities by integrating additional data sources and scaling its use across all brands and functions. The low-code/no-code features of Copilot Studio enable the development of a scalable solution that can be applied to other business areas, such as supply chain and manufacturing.
The Estée Lauder Companies and Microsoft Copilot Studio transform intelligence | Microsoft Customer Stories
published by Jonathan's Technology Solutions
Since 1980, Jonathan's has been helping businesses in the Tri-State area save money and build long-term operational IT efficiency.
We deliver customized, multi-branded business technology solutions with best-in-class business-grade equipment and personalized care. Nationally, we were among the first dozen Apple authorized dealers, which shows our age and adaptability. We now have contracts with all leading distributors to ensure our clients have the best. We have always been and will always be agile, ethical, and responsive to our clients' ever-changing needs.
The white-glove service we deliver primarily in hospital and healthcare settings alike, the most stringent environments, is the standard care we offer to all clients across different industries.
If you are curious about the value and ROI we promise or would like a free consultation to discuss any potential IT concerns, please visit us at jonathans.com, where you may utilize our chatbot to speak with our team, leave a form, or call in. We look forward to hearing from you!
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