University of South Carolina pioneers AI innovation with Microsoft 365 Copilot | Microsoft Customer Stories
This week's Microsoft story focuses on the University of South Carolina's transformative use of Microsoft 365 Copilot to streamline operations and enhance learning experiences. Faced with inefficient systems, repetitive tasks, and siloed IT structures, the university turned to AI, specifically Microsoft 365 Copilot. The tool's deployment led to significant time savings, improved quality of academic output, and boosted students' confidence & engagement. An impressive 84% of users reported saving between one and five hours per week. With the additional advantage of enterprise-level data protection and HIPAA compliance, Microsoft's tool was confidently deployed across highly sensitive environments, like the university's medical and research divisions. Contact us today to learn more and order your new Surface devices with Microsoft 365 Copilot installed and ready to go!
What is Microsoft 365 Copilot?
Microsoft 365 Copilot is an AI-powered tool that the University of South Carolina uses to automate tasks, support learning, and streamline operations. It helps faculty and students by enhancing efficiency and user experience across campus, allowing them to focus more on learning and teaching rather than repetitive tasks.
How has Copilot impacted productivity?
Since the deployment of Microsoft 365 Copilot, 84% of users reported saving between one and five hours per week. Faculty noted improvements in academic output and more time to focus on higher-value research and mentoring, while administrative staff used Copilot to expedite workflows and improve decision-making.
What training and support are provided for using Copilot?
The university has developed workshops and self-paced modules to train faculty on using Copilot and guiding students in its effective application. Additionally, an AI Certificate Program has been instituted to help students prepare for AI-driven workplaces, ensuring they gain practical skills that enhance their employability.

University of South Carolina pioneers AI innovation with Microsoft 365 Copilot | Microsoft Customer Stories
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