Talan drives value by integrating Microsoft 365 Copilot into daily work | Microsoft Customer Stories
This customer story shows how global consulting firm Talan has integrated Microsoft 365 Copilot across HR, finance, and IT to enhance productivity, speed up decision-making, and simplify work. Read the story to see how they're building Copilot into everyday tasks and reach out to Jonathan's Technology Solutions for help bringing the same value to your business.
What is Microsoft 365 Copilot?
Microsoft 365 Copilot is an AI-powered tool designed to enhance productivity by integrating into daily workflows. Talan has deployed Copilot across its client-facing professional services and business support teams, enabling them to streamline tasks such as meeting note-taking, document creation, and email management. The tool has been tailored to meet the specific needs of various business functions, resulting in increased engagement and efficiency.
How has Copilot impacted productivity at Talan?
Since implementing Microsoft 365 Copilot, Talan has seen significant productivity gains. Over 70% of users report being satisfied with the tool, and nearly three-quarters say it has positively impacted their productivity. Many users have reported time savings of between one and two hours per week, with some even saving more than two hours. This has allowed teams to focus more on client interactions and strategic tasks.
What training and support has Talan provided for Copilot adoption?
Talan has implemented a comprehensive change management program to support the adoption of Microsoft 365 Copilot. This includes training sessions for 'Copilot ambassadors' at all levels, weekly webinars in multiple languages, and a user community that shares best practices. By focusing on embedding Copilot into daily workflows, Talan aims to make the tool an integral part of how employees work, ensuring sustained engagement and effective use.
Talan drives value by integrating Microsoft 365 Copilot into daily work | Microsoft Customer Stories
published by Jonathan's Technology Solutions
Since 1980, Jonathan's has been helping businesses in the Tri-State area save money and build long-term operational IT efficiency.
We deliver customized, multi-branded business technology solutions with best-in-class business-grade equipment and personalized care. Nationally, we were among the first dozen Apple authorized dealers, which shows our age and adaptability. We now have contracts with all leading distributors to ensure our clients have the best. We have always been and will always be agile, ethical, and responsive to our clients' ever-changing needs.
The white-glove service we deliver primarily in hospital and healthcare settings alike, the most stringent environments, is the standard care we offer to all clients across different industries.
If you are curious about the value and ROI we promise or would like a free consultation to discuss any potential IT concerns, please visit us at jonathans.com, where you may utilize our chatbot to speak with our team, leave a form, or call in. We look forward to hearing from you!
Sign in with LinkedIn