Surface Support Portal with FAQ
Time is the most valuable asset in any business, and Microsoft helps you save it with the newly streamlined dashboard of the Surface Support Portal. The dashboard gives businesses comprehensive access and control over their device services - from tracking service order history to managing warranty and protection plan status of your Surface devices in one unified view. It is armed with AI-enabled self-help for personalized recommendations and step-by-step guidance. Plus, your information and device services are kept secure with enhanced support and authentication systems preventing unauthorized interactions. The Surface Support Portal provides a new dimension to how businesses can reimagine their tech-support approach. For more information on this new Surface Support Portal and to order the latest Surface AI-enabled devices, contact us today.
Yes, organizations are encouraged to start using the Surface Support Portal (SSP) immediately.
To access the SSP, you need to have a tenant and at least one M365 admin center account. You can find it by navigating to admin.microsoft.com > Support > Surface Support Portal.
If you don’t have a tenant, you can create one at no cost. Step-by-step instructions for tenant creation are available in the support resources.
Surface Support Portal with FAQ
published by Jonathan's Technology Solutions
Since 1980, Jonathan's has been helping businesses in the Tri-State area save money and build long-term operational IT efficiency.
We deliver customized, multi-branded business technology solutions with best-in-class business-grade equipment and personalized care. Nationally, we were among the first dozen Apple authorized dealers, which shows our age and adaptability. We now have contracts with all leading distributors to ensure our clients have the best. We have always been and will always be agile, ethical, and responsive to our clients' ever-changing needs.
The white-glove service we deliver primarily in hospital and healthcare settings alike, the most stringent environments, is the standard care we offer to all clients across different industries.
If you are curious about the value and ROI we promise or would like a free consultation to discuss any potential IT concerns, please visit us at jonathans.com, where you may utilize our chatbot to speak with our team, leave a form, or call in. We look forward to hearing from you!
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