Reliable support wherever, whenever employees need it
IT teams today face growing demands to keep hybrid workforces up and running. The solution brief, "Reliable Support Wherever, Whenever Employees Need It," highlights how HP Support Services provides flexible, predictive, and remote assistance that minimizes downtime and extends device life. Download the brief to see how HP keeps your business moving and reach out to Jonathan's Technology Solutions for personalized advice on choosing the right support plan.
What support options does HP provide?
HP offers three main support options: HP Essential Support, which provides expert remote support during business hours; HP Premium Support, featuring AI-powered predictive detection and 24/7 expert assistance; and HP Premium+ Support, which includes the fastest repair services and preferred access to parts and experts.
How does HP enhance device support?
HP enhances device support through features like remote diagnosis and remediation, which can resolve up to 45% more complex PC issues without requiring physical intervention. This helps reduce downtime and frustration for employees and IT teams alike.
What is Post-Warranty Support?
Post-Warranty Support allows organizations to extend the life of their existing devices by keeping them running optimally. This service provides additional coverage options for unexpected issues, helping businesses maximize their technology investments and plan for future device refreshes.
Reliable support wherever, whenever employees need it
published by Jonathan's Technology Solutions
Since 1980, Jonathan's has been helping businesses in the Tri-State area save money and build long-term operational IT efficiency.
We deliver customized, multi-branded business technology solutions with best-in-class business-grade equipment and personalized care. Nationally, we were among the first dozen Apple authorized dealers, which shows our age and adaptability. We now have contracts with all leading distributors to ensure our clients have the best. We have always been and will always be agile, ethical, and responsive to our clients' ever-changing needs.
The white-glove service we deliver primarily in hospital and healthcare settings alike, the most stringent environments, is the standard care we offer to all clients across different industries.
If you are curious about the value and ROI we promise or would like a free consultation to discuss any potential IT concerns, please visit us at jonathans.com, where you may utilize our chatbot to speak with our team, leave a form, or call in. We look forward to hearing from you!
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